Generally
cookvision offers stackable pots and pans, coated and uncoated, made of 18/10 stainless steel, as well as matching handles, magnetic coasters, lids with various functions, and other accessories.
The dimensions of individual products vary depending on the model. Detailed information on dimensions can be found on the respective product page.
The weight of the products depends on the specific model. Please refer to the product page for exact information.
Our products are made from high-quality materials that are durable and safe for use in the kitchen. Details about the materials can be found in the product description.
We accept various payment methods, including credit cards, PayPal, and bank transfer. All options will be displayed during checkout.
Yes, you will receive a tracking number that you can use to track the status of your delivery online.
You can return or exchange an unused product (without signs of wear) within 14 days of receipt. If the reason for the return is not cookvision's fault, such as dissatisfaction, the return shipment will be at your own expense. If the error was ours, such as shipping the wrong product, please contact our customer service. We will then provide you with further instructions for the free return.
If you have any further questions, please contact our customer service team. You can reach us by email at info@cookvision.com
The discount codes cannot be combined. Only one code can be redeemed at a time.
Within Germany, we offer free shipping for orders over €150. Shipping costs apply for orders below this amount, and we ship with DPD. Delivery typically takes 3-4 business days.
Additional charges may apply for shipping to third countries, islands, or Switzerland. These charges must be taken into account when ordering. The exact shipping costs will be displayed during checkout. Delivery times vary; please track your shipments here.
For the proper care and maintenance of our products, we offer helpful videos on our YouTube channel "cookvision." There you'll find instructions and tips.
Link to YouTube channel: cookvision_smart cooking systems - YouTube
Discoloration often results from heat exposure or minerals in the water (e.g., limescale or salts). It does not affect the quality or function of the pot – but sometimes it doesn't look quite as nice.
For example, by cleaning with home remedies
Vinegar or citric acid:
A true classic against discoloration! Add a splash of vinegar or some citric acid to water in a pot, heat the mixture briefly, let it cool – and then rinse thoroughly. The stainless steel will shine again!
Baking soda or baking powder:
Sprinkle some baking soda onto a damp sponge and gently rub it over the stained areas. Then rinse with clean water and dry. This also works wonderfully against more stubborn stains.